Travelbinger
TravelbingerTravel deals, guides and hacks
Travel News
Trip Planner
Sign In
Keep reading — a bonus unlocks at the end
Travel News

17 Airline Fees That Vanish for Travellers Over 60 Who Simply Enquire at Check-In

Share:
Expert reviewed
Matthias BinderCarley Rojas Avila

By Written by Matthias Binder

·

Edited by Carley Rojas Avila

Cited 8 sourcesUpdated Nov 13, 2026· 16 min read
DetailsFull details

Cited Sources (8)

Jump to bottom list ↓
  1. NBC DFW Southwest Bag Fees(nbcdfw.com)
  2. DOT Traveling With Disability(transportation.gov)
  3. DOT Assistive Device Stowage(transportation.gov)
  4. DOT Travel Tips Disabilities(transportation.gov)
  5. TSA Cares Program(tsa.gov)
  6. Senior Airline Discounts Overview(seniorsite.org)
  7. CBS Southwest Senior Fares(cbsnews.com)
  8. DOT Automatic Refund Rule(transportation.gov)
Author:Matthias Binder

Travel Expert & VP of Operations

Matthias a curious globetrotter who collects moments from night markets, coastlines, and tiny mountain villages. Plans trips around local food, scenic trains, and the best views at golden hour.

Editor:Carley Rojas Avila

Bilingual Travel Writer & Editor

Checks place names, dates, and source links before a story is published.

Published November 13, 2026 · Updated November 13, 2026 · 16 min readRead our editorial policy.

Read to the very end, because we reveal one backup move that most travelers never think to use when an airline says no.

Age alone rarely wipes out an airline fee. A first checked bag on Southwest costs $45 on tickets booked on or after April 9, 2026, no matter how many birthdays you have had.1

But some charges really do disappear at the counter, because a legal right, a fare rule or a status you can name does the work a birthday can’t. Some of these are worth real money, and the biggest sum sits in the last item, where age has nothing to do with it. The first free help starts at the curb.

#17 – Curb-to-Gate Wheelchair Help Costs Nothing

#17 - Curb-to-Gate Wheelchair Help Costs Nothing (Image Credits: Editorial photo)
#17 – Curb-to-Gate Wheelchair Help Costs Nothing (Image Credits: Editorial photo)

Under the Air Carrier Access Act, U.S. airlines, and foreign airlines flying to or from the United States, must promptly provide wheelchair or guided help to passengers with disabilities who ask for it. That covers getting from the terminal entrance to the gate, boarding, connecting between flights, deplaning and reaching baggage claim.2

Airlines can’t charge for it, and they generally can’t require advance notice.3 The Department of Transportation still recommends calling ahead, so put the request on your reservation when you book.

The help is tied to a mobility limit, not a birthday. Many travelers who request a wheelchair at the airport don’t use one in daily life, and if a long terminal walk is what worries you, a request is a fair use of the service.

Try This: Repeat the request at check-in and again at the gate. It costs nothing, and each new agent who sees it can plan for you before boarding starts.

The chair that takes you to the gate belongs to the airline, but your own walker or wheelchair falls under a separate rule.

#16 – Your Own Walker or Wheelchair in the Cargo Hold

#16 - Your Own Walker or Wheelchair in the Cargo Hold (Image Credits: Image)
#16 – Your Own Walker or Wheelchair in the Cargo Hold (Image Credits: Image)

Airlines are required to provide free and safe transportation for the personal wheelchairs and mobility devices of passengers with disabilities. If you have to check an assistive device, that is done for free as well.3

The one place a fee can appear is a traveler bringing several wheelchairs, where regular baggage fees may apply. For a single cane, walker or chair, the right answer at the counter is no charge.

If an agent tries to charge you, ask for the Complaint Resolution Officer immediately.3 In December 2024 the department also issued a final rule that formally defines “safe” and “dignified” assistance, which matters most when a device is handled roughly.

Fast Facts

  • Cost to check your own walker or wheelchair: $0
  • Possible fee: only when a traveler brings several wheelchairs
  • If an agent pushes back: ask for the Complaint Resolution Officer
  • December 2024: a final rule defined “safe” and “dignified” assistance

Once you are on board, the question shifts from what the airline carries to what you may bring into the cabin.

#15 – Canes and Folding Walkers in the Cabin

#15 - Canes and Folding Walkers in the Cabin (Image Credits: Editorial photo)
#15 – Canes and Folding Walkers in the Cabin (Image Credits: Editorial photo)

Airlines must allow assistive devices as carry-ons in the cabin free of charge. Some carriers go further in writing.

Allegiant, for example, charges nothing for walkers or canes and doesn’t count them toward your allowed carry-on items. That distinction matters most on budget carriers that bill for bags in the overhead bin.

You can also ask for help stowing and retrieving the device. The department suggests arranging that in advance, along with your seat.

A device you use is covered, while a second bag of ordinary belongings is not, so keep the two apart at the gate. If an agent disputes it, ask them to check the airline’s disability policy instead of debating the point in the boarding line.

#14 – Preboarding Without Paying for Priority

#14 - Preboarding Without Paying for Priority (Image Credits: Image)
#14 – Preboarding Without Paying for Priority (Image Credits: Image)

Carriers must offer preboarding to passengers with disabilities who self-identify at the gate as needing additional time to board. Because it is a right and not a product, it costs nothing, and it replaces the paid priority boarding that some airlines sell as an add-on.

If you genuinely need the extra time, there is little reason to pay for priority, since the free route exists for exactly that purpose. It is tied to need, though, so tell the gate agent what you need, whether that is a slow walk down the jet bridge or a device to stow.

Why It Works: Boarding before the crowd gives you an empty aisle, time to place a bag or device, and a chance to settle in without a line of people behind you.

Preboarding gets you on the plane early, but where you sit is its own request.

#13 – A Seat That Fits Your Needs, Not Your Wallet

#13 - A Seat That Fits Your Needs, Not Your Wallet (Image Credits: Image)
#13 – A Seat That Fits Your Needs, Not Your Wallet (Image Credits: Image)

Free seat assignment that meets your disability-related needs is part of what the Air Carrier Access Act protects. The department recommends calling ahead to arrange it.2

If a stiff hip or knee means you need an aisle, ask for it before paying a seat-selection fee.

The obligation is a seat that meets the need, so do not expect a free extra-legroom upgrade, which is a product airlines sell separately. Name the need plainly, such as an aisle or a seat near the front, instead of asking for a “senior seat,” because that is the wording an agent can act on.

Quick Compare

  • Usually covered: an aisle or front seat that meets a disability-related need
  • Not covered: a free extra-legroom upgrade
  • Better wording: “I need an aisle for my hip,” not “a senior seat”
  • Best timing: call ahead, as the department recommends

#12 – The On-Board Wheelchair to the Lavatory

#12 - The On-Board Wheelchair to the Lavatory (Image Credits: Image)
#12 – The On-Board Wheelchair to the Lavatory (Image Credits: Image)

Airlines cannot charge extra for wheelchair assistance, stowage of mobility devices, or use of an on-board wheelchair.4 That on-board chair is a narrow aisle chair stored on the aircraft for moving passengers to the lavatory.

Passengers who need it must receive help maneuvering it from carrier personnel.

It is not automatic, so request it when you book and confirm it at the gate. On a long flight, that confirmation is the difference between a chair waiting down the aisle and a request nobody saw.

Insider Tip: Mention the aisle chair to the gate agent before boarding, not once you are in the air. Crew can only bring a chair that was loaded or flagged for your flight.

Not every free service comes from the airline, though, because the checkpoint has its own.

#11 – Screening Help From TSA Cares

#11 - Screening Help From TSA Cares (Image Credits: Photo)
#11 – Screening Help From TSA Cares (Image Credits: Photo)

TSA Cares is a free Transportation Security Administration program that gives travelers with disabilities, medical conditions or other special circumstances dedicated help through security screening.5 Because the federal agency runs it, no airline can attach a fee to it.

It will not save you money, so judge it by how much worry it lifts at the checkpoint. It is worth arranging before a first flight in several years, when the layout, the medication rules and the pace of the line are all unfamiliar.

TSA’s website explains how to contact the program ahead of your trip.

#10 – Senior Fares on a Handful of Routes

#10 - Senior Fares on a Handful of Routes (Image Credits: Editorial photo)
#10 – Senior Fares on a Handful of Routes (Image Credits: Editorial photo)

Here the ask pays off, but only sometimes. American, Delta and United still file senior fares for passengers 65 and older on a limited set of routes, but none publishes what the discount is worth, and some take the booking only by phone.6

A fare discount is not a fee waiver, and it will not remove a bag charge.

Before you call, price the same trip online, because a published sale fare can easily beat a quiet senior fare. The agent can quote both if you ask.

Editor’s Note: A senior fare is worth a phone call only when it beats the lowest fare you can find yourself. Keep the web price open while you talk, and take the lower one.

Even that modest ask has outlived several better-known programs.

#9 – Discount Programs That Have Already Ended

#9 - Discount Programs That Have Already Ended (Image Credits: Accompanying image)
#9 – Discount Programs That Have Already Ended (Image Credits: Accompanying image)

British Airways ended its AARP discount in January 2026, and Frontier’s 55FOR55 offer expired in February 2025.6 Both still turn up in older lists, which is why asking an agent for them goes nowhere.

If you go looking for a senior discount, take phone numbers only from the airline’s own website. Some pages in search results are crowded with numbers and make promises the airline itself does not make.

Treat any page that offers a “senior discount line” as a reason to go back to the carrier’s site and check there.

Of the programs that ended, the one readers remember best belonged to a different airline.

#8 – The Southwest Senior Fare That Is Gone

#8 - The Southwest Senior Fare That Is Gone (Image Credits: Picture)
#8 – The Southwest Senior Fare That Is Gone (Image Credits: Picture)

Southwest ended senior fares on December 11, 2019, and its help center now says plainly that it does not offer them. The program had run since 1983, with the last day to book on December 11, 2019 and final travel by May 15, 2020.7

Asking a gate agent for it will not work, because there is nothing to apply.

Did You Know: Southwest’s fare rules use age only for unaccompanied minors and lap infants. For an adult passenger, 65 and 75 are treated the same as 35.

What Southwest has added since then is bag charges that apply at every age.

#7 – Southwest’s Checked Bag Fee at Any Age

#7 - Southwest's Checked Bag Fee at Any Age (Image Credits: Accompanying image)
#7 – Southwest’s Checked Bag Fee at Any Age (Image Credits: Accompanying image)

Southwest ended “Bags Fly Free” on May 28, 2025. For tickets booked on or after April 9, 2026, the first bag is $45 and the second is $55.1

Free checked bags still go to A-List and A-List Preferred members, Southwest co-branded cardholders, Choice Extra fares and active-duty military. Age is not on that list.

If you fly Southwest often with a bag, compare a year of fees against a co-branded card’s annual fee, because the card is the one waiver anyone can qualify for. If you fly once a year, pay the fee or pack a carry-on, which stays free on every fare.

By The Numbers: One bag each way at $45 comes to $90 per round trip. Two bags each way, at $45 and $55, come to $200 round trip.

A bag that is allowed can still draw a second charge if it is too heavy.

#6 – The Overweight Surcharge You Can Avoid at Home

#6 - The Overweight Surcharge You Can Avoid at Home (Image Credits: Picture)
#6 – The Overweight Surcharge You Can Avoid at Home (Image Credits: Picture)

At Southwest, a bag weighing 51 to 70 pounds incurs an extra $100 on top of the standard fee. The limits to remember are 50 pounds and 62 linear inches.

No age exemption exists, and the waiver for active-duty military is the only one in the baggage rules.

This is the easiest fee on the list to beat, because the fix costs nothing. Weigh the bag on a bathroom scale and move anything heavy into your carry-on, which is free at Southwest.

Repacking at the counter, with the scale in front of you, is the second-best option.

Try This: Weigh yourself holding the bag, then weigh yourself alone, and subtract. It works with any bathroom scale, and it takes a minute.

#5 – Your Bag Fee Back When the Bag Arrives Late

#5 - Your Bag Fee Back When the Bag Arrives Late (Image Credits: Accompanying image)
#5 – Your Bag Fee Back When the Bag Arrives Late (Image Credits: Accompanying image)

Under the Department of Transportation’s refund rules, if you file a mishandled baggage report, you are entitled to a refund of your checked bag fee if the bag isn’t delivered within twelve hours of a domestic flight reaching the gate. For an international flight the window is fifteen to thirty hours, depending on the length of the flight.

The airline that flew the last segment generally issues these refunds automatically in certain circumstances.

The report is what starts everything, so file it at the baggage office before you leave the airport. Without it, you are asking for money back on an event nobody recorded.

Insider Tip: Keep the claim number and a photo of the bag tag in your phone. If a refund doesn’t arrive, those two details are what a customer service agent will ask for.

A late bag is one service you paid for and didn’t get, and the same rule covers others.

#4 – Paid Extras That Never Showed Up

#4 - Paid Extras That Never Showed Up (Image Credits: Picture)
#4 – Paid Extras That Never Showed Up (Image Credits: Picture)

The department’s 2024 refund rule applies to more than cancelled flights. It requires carriers and ticket agents to provide prompt automatic refunds for cancelled flights, significant schedule changes, significant baggage delay and failure to provide paid ancillary services.8

A seat you paid to select and didn’t get, or in-flight Wi-Fi that never worked, falls into that last category.8

Look at your card statement after the trip. The refund is supposed to come without a request, but a small charge for a service you didn’t receive is easy to miss.

At a Glance

  • Cancelled flights
  • Significant schedule changes
  • Significant baggage delay
  • Paid extras not delivered, such as a seat or Wi-Fi

The rule has one narrow exception that catches travelers off guard.

#3 – A Flight That Only Changes Its Number

#3 - A Flight That Only Changes Its Number (Image Credits: Image)
#3 – A Flight That Only Changes Its Number (Image Credits: Image)

Under the April 2024 rule, a flight given a different number than the one assigned at purchase is treated as a canceled flight, which triggers automatic refund obligations. The department has since used limited enforcement discretion for that situation.

A change in flight number alone is treated differently when there is no significant change or delay. That narrow corner has been shifting, so check the department’s current guidance before you rely on it.

Related Stories From Travelbinger

  • 27 Fees Airline Desks Quietly Waive When Flyers Ask Correctly
  • 26 Things Oversize Baggage Teams Wish Flyers Understood Before Check-In
  • 15 Booking Fees Travelers Over 65 Are Routinely Charged and Should Not Be

Look at the other details first. Airport changes, added connections and class-of-service downgrades also count as significant changes.

Why It Works: The refund right protects the trip you bought. If the time, airport and route are the same, a new number alone changes nothing for you, and the rule treats it that way.

A ticket you have just bought comes with a simpler right.

#2 – Twenty-Four Hours to Change Your Mind

#2 - Twenty-Four Hours to Change Your Mind (Image Credits: Picture)
#2 – Twenty-Four Hours to Change Your Mind (Image Credits: Picture)

If an airline requires payment when you reserve, it must provide the 24-hour cancellation-and-refund option under the rule. In general this applies to tickets bought at least a week before departure.

That makes it the cheapest protection on this list, since it works at any age and the airline cannot talk you out of it.

Put a reminder in your phone the moment you book. If you find a better fare, a calendar conflict or a mistake in a name, the free window is when you can fix it.

Did You Know: An airline does not have to offer both choices: it may let you hold a fare for 24 hours or cancel it for free, so check which one your carrier uses.

Once the 24 hours pass, the amount of money at stake depends on what the airline does next.

#1 – A Cash Refund When Your Flight Is Cancelled

#1 - A Cash Refund When Your Flight Is Cancelled (Image Credits: Photo)
#1 – A Cash Refund When Your Flight Is Cancelled (Image Credits: Photo)

If your flight is cancelled and you choose not to accept a rebooking, the airline is legally required to refund the full ticket price to your original payment method. The airline must start that refund without you asking.

On a credit card, the deadline is 7 business days. A domestic delay of three hours or more, or an international delay of six hours or more, can also qualify.

The risk is the voucher. Once you actively choose a voucher or travel credit, the automatic-refund clock stops, so decline the offer before you tap anything in the airline’s app.

The rule covers all airlines operating flights to, from or within the United States, including budget carriers. Compared with this, a $45 bag fee is small change, and age has nothing to do with either one.

Editor’s Note: The U.S. refund rule returns your money. It does not create the meals-and-hotel duty some other countries impose, so ask the airline separately what it will provide.

So the real trick was never the birthday. Next time you stand at a counter, skip “Is there a senior discount?” and ask about the specific thing you need.

“Is there a fee for checking my walker?” and “I’d like the refund to my card, not a credit” are requests an agent can act on, and both have a rule behind them. A general plea for a break on the price usually gets a polite no.

Keep the confirmation emails, the claim numbers and the agent’s name for anything that involves money, and check the airline’s own site for current terms before a big trip.

Which charge on your last ticket did you pay without asking whether a rule or a status covered it?

Bonus: The Insider Trick Nobody Tells You

Bonus: The Insider Trick Nobody Tells You (Image Credits: Editorial photo)
Bonus: The Insider Trick Nobody Tells You (Image Credits: Editorial photo)

Knowing your rights is half the battle. The other half is having a paper trail and a second route for your money when an airline stalls or says no.

  • Get it on record: Before you leave the counter or hang up the phone, ask the agent to note your request in the reservation. Write down the date, the time and the agent’s name.
  • File with the government: If the airline refuses or drags its feet on a refund you are owed, file a complaint through the Department of Transportation’s air travel consumer complaint page. Attach your confirmation emails and claim numbers.
  • Use your card as a backup: If you paid by credit card for a flight or extra that was never delivered, dispute the charge with your card issuer. Under the Fair Credit Billing Act, a written dispute generally has to reach the issuer within 60 days of the statement that shows the charge.

Do the first step on the spot and the other two the same week. The people who get their money back are usually the ones with dates, names and numbers in hand, not the ones who argue loudest.

Sources:

  1. NBC DFW Southwest Bag Fees: https://www.nbcdfw.com/news/local/southwest-becomes-the-latest-airline-to-increase-checked-bag-fees/4007913/
  2. DOT Traveling With Disability: https://www.transportation.gov/individuals/aviation-consumer-protection/traveling-disability
  3. DOT Assistive Device Stowage: https://www.transportation.gov/resources/individuals/aviation-consumer-protection/assistive-device-guides/assistive-device-stowage
  4. DOT Travel Tips Disabilities: https://www.transportation.gov/individuals/aviation-consumer-protection/general-travel-tips-persons-disabilities
  5. TSA Cares Program: https://www.tsa.gov/travel/tsa-cares
  6. Senior Airline Discounts Overview: https://seniorsite.org/resource/11-hidden-senior-discounts-on-flights-that-save-you-100-in-2025
  7. CBS Southwest Senior Fares: https://www.cbsnews.com/texas/news/southwest-airlines-to-discontinue-senior-fares-this-december
  8. DOT Automatic Refund Rule: https://www.transportation.gov/briefing-room/dot-launches-rulemaking-protect-passengers-stranded-airline-disruptions

🔥 Would you like to save this?

We’ll email this post to you, so you can come back to it later.

Matthias Binder

Matthias Binder

Matthias a curious globetrotter who collects moments from night markets, coastlines, and tiny mountain villages. Plans trips around local food, scenic trains, and the best views at golden hour.

View Profile & Articles
Carley Rojas Avila

Edited & reviewed by Carley Rojas Avila — Bilingual Travel Writer & Editor

Expert reviewed

More from Matthias Binder

17 Things Long-Haul Regulars Do in the First Hour Aboard a Flight

1 min read

16 Things Long-Haul Regulars Do in the Last Hour Before Landing

1 min read

27 Small Courtesies Cruise Crews Remember All Week From Guests Who Showed Them on Day One

1 min read

25 Small Courtesies Cabin Crews Remember All Flight From Passengers Who Showed Them at Boarding

1 min read

Latest News

Fresh travel updates

1

17 Things Long-Haul Regulars Do in the First Hour Aboard a Flight

Matthias Binder·Nov 13
2

16 Things Long-Haul Regulars Do in the Last Hour Before Landing

Matthias Binder·Nov 13
3

27 Small Courtesies Cruise Crews Remember All Week From Guests Who Showed Them on Day One

Matthias Binder·Nov 13
4

25 Small Courtesies Cabin Crews Remember All Flight From Passengers Who Showed Them at Boarding

Matthias Binder·Nov 13
View All News

Stay Updated

Get the latest travel news delivered to your inbox

Stay Inspired

Get travel inspiration, guides, and exclusive deals delivered to your inbox.

Travelbinger
TravelbingerTRAVEL DEALS, GUIDES AND HACKS

Discover the world through the eyes of seasoned travel experts. From breaking news to hand-picked destination guides, we bring you the stories that matter. Join our community for exclusive member deals and authentic inspiration for your next journey.

Deals

  • All Deals
  • Beach Holidays
  • City Breaks
  • Luxury Hotels
  • Last Minute

Popular Destinations

  • Europe
  • Asia
  • North America
  • South America
  • Africa

Company

  • About Us
  • Travel News
  • Editorial Policy
  • Contact

Legal

  • Privacy Policy
  • Terms & Conditions

This website contains affiliate links to trusted partners.

© 2026 Travelbinger. All rights reserved.

Secure payment with:
Visa
MC
PayPal
Klarna