I remember flying Malaysia Airlines business class a decade ago and thinking, “Ahh… this is life.”
Malaysia was among the leading airlines in the world, but then Cathay Pacific, Emirates, Etihad and Singapore upped their game, and Malaysia got lost in the business-class wars.
Well, it looks like the airline made a notable comeback.
I just flew Malaysia Airlines from Phuket to New Delhi, and service exceeded expectations. Not only did staff personally escort business-class passengers to the lounge (from check-in and through security), the new A330 is hard to beat. Nothing like arriving comfortably in Delhi!
Jimmy Im has traveled to 113 countries, stayed at over 600 hotels and clocked millions of air miles. He currently lives in New York City.