Shangri-La Hotels and Resorts is offering emergency medical insurance coverage of up to a total of $184,000, at no additional charge, should guests be diagnosed with COVID-19 during their overseas stay. This means when a traveler books and stays at a participating property in 2021, they will be automatically covered under the COVID-19 emergency medical coverage at no additional charge.
So far, 25 Shangri-La properties in Singapore, Southeast Asia, Australia, Hong Kong SAR and Japan are part of the program. The Shangri-La Covid-19 coverage program will be introduced in phases beginning from April 2021, with hotels in Malaysia and Australia among the new inclusions. Coverage will be available at participating hotels for stays until December 31, 2021.
Underwritten by AIG, highlights of the Shangri-La Covid-19 coverage include emergency medical expenses of up to a total of 184,000 for medically necessary and reasonable costs should the guest test positive for COVID-19 during their stay.
The policy also covers additional accommodation (room only) and travel expenses should the guest need to extend their stay for medical reasons due to COVID-19. They will also have access to around-the-clock emergency travel assistance services.
Some properties part of the program include:
The Shangri-La coverage of Covid-19 program comes at a time more travelers are planning to travel again as vaccinations roll out and Covid-19 cases decrease. Hotels have been hit hard by the pandemic and deemed by experts as a place to avoid or exercise extreme caution at the height of the pandemic.
Hotels have been offering a number of ways to ease stress for passengers during Covid-19. 36 hotels in Mexico are offering on-site Covid-19 tests.
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